Refund policy
The 30-night promise
Try TRUCE for 30 nights. If you and your partner aren't sleeping quieter — and waking up on the same side of the bed — we'll refund your order in full. No restocking fee. We don't need the used strips back, just the unused ones and the box.
How to start a return
Email hello@sleeptruce.com with your order number. We'll send a prepaid return label within one business day. Refund hits your card within 3 business days of us receiving the package.
Eligibility
- Returns accepted within 30 nights of delivery date.
- Original purchase only. Items received as gifts can be exchanged for store credit at the original purchase value.
- Subscription orders are eligible for refund on the most recent shipment if the request is made within 30 nights of delivery.
Damaged or lost packages
Email us. We'll send a replacement same day at no charge.
Refund timing
Once we receive the return, your refund processes within 3 business days. Depending on your bank, it can take an additional 2–7 business days to appear on your statement.
Contact
hello@sleeptruce.com · Monday–Friday 9am–5pm CT.